Refund & Return Policy

Last update: November 20, 2025

At GasPro Detection, we supply genuine Honeywell gas detection equipment sourced through authorized distributor channels. Because these devices are classified as industrial safety equipment, our return policy follows strict guidelines to ensure product integrity and compliance.

1. Eligibility for Returns

Returns are accepted within 30 days of delivery only for the following conditions:

• The item received is defective upon arrival.
• The item received is damaged during delivery.
• The item received is not the item ordered.

To qualify for a return:

• The product must be unused.
• The product must be in its original packaging.
• All accessories, manuals, and components must be included.
• Proof of purchase is required.

2. Items Not Eligible for Return

Due to safety, calibration, and compliance requirements, the following items cannot be returned:

• Used or activated gas detectors
• Devices that have been turned on, tested, or exposed to gas
• Products damaged due to improper use
• Items without original packaging or documentation
• Clearance or discounted items
• Consumable components (e.g., sensors, filters, calibration gases)

3. Honeywell Manufacturer Warranty

All products are covered under the official Honeywell manufacturer warranty. Warranty claims (defective units) will be processed in accordance with Honeywell’s policies. Refunds are not provided for warranty cases unless required by applicable consumer law.