Terms & Conditions
Last update: November 20, 2025
Welcome to GasPro Detection. By accessing or using our website (https://gasprodetection.com), you agree to comply with the following Terms & Conditions. Please read them carefully before using our site.
1. Company Overview
GasPro Detection is an independent supplier of industrial gas detection equipment. We operate digitally and provide product information, quotations, and customer support for businesses seeking genuine Honeywell gas detection devices.
We are based in Melbourne, VIC, Australia, and products are shipped from our operational warehouse located in the same region.
GasPro Detection is not an authorized Honeywell distributor. All Honeywell products supplied by us are sourced through authorized distributor channels.
2. Use of Website
By using this website, you agree to:
- Use the content for lawful business purposes
- Not engage in activities that disrupt or damage the website
- Not misuse product information or materials
We reserve the right to modify or remove content at any time without notice.
3. Product Information
We strive to ensure product descriptions, images, and specifications are accurate.
However:
- Technical details may vary based on manufacturer updates
- Images may differ slightly from the actual product
- We reserve the right to update product information at any time
Promotional pricing displayed on the website applies only to specific products and may change without prior notice.
All displayed prices are in AUD (Australian Dollars) and inclusive of applicable taxes where required.
(GST: Goods and Services Tax in Australia, equivalent to VAT/PPN at 10%. Displayed prices for promotional products are inclusive where applicable.)
4. No Online Transactions
GasPro Detection does not process purchases directly on the website. All inquiries and transactions are conducted through:
- Phone
- Inquiry form
Once contacted, our team will provide:
- Quotation
- Stock availability
- Shipping details
- Payment instructions
This structure ensures accuracy and verification before purchase.
5. Shipping & Delivery
Products are shipped from our operational warehouse in Melbourne, VIC. Delivery details will be provided during the quotation process and may vary depending on:
- Stock availability
- Courier partners
- Customer location
We are not responsible for delays caused by courier services or customs-related procedures.
6. Warranty
All Honeywell products supplied by GasPro Detection are covered under the official Honeywell Manufacturer Warranty.
This warranty applies only to:
- Manufacturing defects
- Faulty components
- Failures not caused by misuse or improper handling
GasPro Detection does not perform warranty repairs. We facilitate warranty claims through authorized distributor channels. Warranty assessments and decisions are made by the authorized service provider and not by GasPro Detection.
7. Return & Refund Policy
Our Refund and Return Policy applies to eligible cases only.
Returns are accepted within 30 days for:
- Wrong item received
- Defective on arrival
- Damaged during transit
Non-returnable items include:
- Used or activated gas detectors
- Consumable components (sensors, filters, etc.)
- Clearance/promo items
- Devices damaged due to misuse
Customers are responsible for return shipping costs unless required by law. Refunds, if approved, will be processed to the original payment method. Full details are available on our Refund & Return Policy page.
8. Limitation of Liability
GasPro Detection is not liable for:
- Misuse or improper operation of gas detection equipment
- Safety incidents resulting from customer negligence
- Business losses, including downtime, lost profits, or operational failures
- Damage caused by unauthorized repairs or modifications
- Environmental impacts not related to manufacturing defects
Our maximum liability, under any circumstance, is limited to the value of the product purchased. Safety compliance remains the responsibility of the customer and their organization.
9. Data & Privacy
By using our website or submitting forms, you consent to our data handling practices as outlined in the Privacy Policy.
We use reasonable measures to protect your information but cannot guarantee absolute security given the nature of digital communication.
10. Intellectual Property
All content, including text, images, logos, and documentation, is the property of GasPro Detection or its respective owners.
Reproduction or unauthorized use is prohibited without written consent.
11. Changes to Terms
We may update these Terms & Conditions at any time.
Changes will be posted on this page with an updated date.
Continued use of the website after changes implies acceptance of the revised terms.
12. Contact Information
For questions regarding these Terms & Conditions, please contact us at:
- Email: support@mail.gasprodetection.com
- Website: https://gasprodetection.com